SERVICES

Telehealth Appointments

 Initial or ongoing care for vulnerable patients, non-urgent musculoskeletal pain, physio directed therapeutic exercise sessions

Home visits

Home visits for vulnerable patients or those requiring urgent care who do not want to attend the clinic *limited availability

In clinic appointments

In clinic appointments for routine care permitted from 19/10/20

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 Please call ​9690 4043 to discuss which appointment type is suitable
​for your individual presentation, or book a telehealth consult online

online bookings click here

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In clinic procedural changes (St Kilda Rd)
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• Service Victoria QR code check in is compulsory
• Staff are vaccinated with TGA approved COVID vaccine as per Victorian government mandate
• Staff have completed Australian Department of Health COVID-19 infection control training
• Staff will comply with COVID-19 screening procedures and temperature check on arrival at the clinic. Patients are asked to complete the pre-appointment COVID screening and procedures form prior to each session.
• Staff will practise the recommended hand hygiene & cough/sneeze procedures and social distancing (where appropriate) prior to, during, and after in clinic consultations.
• Staff will wear required PPE (mask and or eye protection)
• Surgical masks are compulsory for patients (available in clinic)
• Treatment rooms, equipment and tables will be cleaned prior to each appointment with hospital grade disinfectant. No use of linen or pillows on treatment tables to reduce transmission risk. Only single use disposable paper products will be used. Any towels used for draping will be single use only.
• Staff will direct patients to use hand sanitiser or wash hands on arrival and departure from the clinic.
•  All frequently touched surfaces will be cleaned regularly including door handles, light switches, keyboards, reception desk etc. Non contact payment procedures will be mandatory.
• Waiting room furniture and reception has been organised to comply with social distancing measures 
• Restricted session times, staff/client numbers will apply for the foreseeable future. Appropriate time will be allocated between appointments for the cleaning procedures detailed above.

We use Purifas face shields for your comfort and safety

What can you do to help?
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• Phone 9690 4043 to discuss an in clinic appointment with Andrew, Ryan or Helen
• DO NOT attend the clinic if you are unwell with fever, cough , sore throat or have been in contact with someone with these symptoms. 
• Attend the appointment on your own unless the appointment is for a minor and then one guardian may also attend
• Complete the health check survey we will email to you before attending your appointment (on the day of your booking)
• Use the hand sanitiser provided when entering & leaving the practice
• Wear your face mask correctly covering both mouth and nose, with a tight fit
• Please observe all in-clinic social distancing measures
• We would prefer you to settle your account in full via tap and pay & to claim any private health fund rebate using the electronic receipt we will issue. This is preferable for risk reduction to signing HICAPS forms and using pens/paper. At this time no cash payments will be accepted
• You may bring your own towel to drape on treatment tables, if desired